Powering Meaningful Engagement & Retention Through Data Analytics and Insights

Watch our experts discuss some of their winning customer-engagement strategies to improve retention and acquisition rates.

This session illustrates the power of integrating storytelling, data, and insights to create captivating and immersive experiences for brands looking to enhance their customer engagement strategies. The panelists discussed how enabling brands to connect emotionally with their audiences and convey messages or experiences that resonate, will help organizations gain a deeper understanding of customer preferences and behaviors, and further consumer engagement. The speakers also discussed how to use data and insights to drive personalized campaigns and build a single view for all customers, and how this ties into their storyteller strategies.

Watch our experts as they help us understand how to delight customers by creating highly customized experiences and communication to drive higher customer engagement.