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celp-event

Customer Engagement Leadership Program

Inter Continental, Cairo
October 8, 2024
$399 $499

Cairo - October 08, 2024

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Live CLM workshop

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Venue: InterContinental Hotel

Join us at this cohort-based experience to learn customer lifecycle management and strategy from CRM and Growth leaders
    Workshop Agenda
  • Get to know your cohort
  • CLC - Lifecycle stages, Nested CLC
  • Onboarding and Activation
  • Repetition and Habituation
  • Lunch
  • Churn management and winback
  • Lots of peer learning & application
  • Networking with your peers!

    Who is this cohort for?
  • If you’re a CRM, retention, or growth manager at a consumer brand and your role involves driving customer lifetime value through engagement and retention, this program will help you amplify what you do.

  • It is designed for growth professionals who want to go from being good at one aspect of customer engagement to becoming leader material.
Get your Invite

Topics covered in the framework

Customer Lifecycle & User Journey
Onboarding & Activation
Reputation & Habituation
Churn management & Resurrection
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Insights from Peers & Experts

Learn to approach customer engagement strategically. Get face time with industry peers and mentors.

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Elevate your growth game

Learn the frameworks to make a meaningful impact to your product’s growth and build your growth muscles.

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Join the community

Become a part of an exclusive group and tap into the expertise of the larger community when required.

Meet your Mentors
Leader headshot image
leader company logo
Ahmed Hamdy
Country Marketing Manager
Ahmed Hamdy
Country Marketing Manager
Leader headshot image
leader company logo
Mohamed Abdel Salam
Group head of CRM, Loyalty, and Customer insights
Mohamed Abdel Salam
Group head of CRM, Loyalty, and Customer insights

The Workshop Experience

Before the workshop
  • Accepted participants get access to video based learning material
During the workshop
  • Participants apply the frameworks to specific CLM stages & problems
  • Small groups are formed and ideas are brainstormed with peers
  • Each group presents their best solutions, and feedback/inputs are gathered from the larger group
  • Upon completion, physical certificates are awarded (and digital copies for Linkedln!)
After the workshop
  • Participants network over drinks, food and conversations after an intense afternoon of learning and strategizing!

Testimonials

Don’t just take our word for it, here’s what CELP members are saying.

Testimonial: CELP AUS aftermovie
CELP Australia
Cohort Video

"CELP didn't just spoon-feed us instructions, instead, it empowered us to apply the knowledge we gained. It wasn't a one-size-fits-all approach, rather it provided practical applications that we could individually adapt."

Rebecca O'Malley
Rebecca O'Malley
Connected Audience Marketing Manager

"Comprehending the hurdles faced and exploring solutions employed by other sectors was deeply intriguing. CELP provided a valuable opportunity to broaden my perspective and gain further insight."

Isamar Fontes
Isamar Fontes
Data Platforms Lead

"CELP offered an engaging platform for collaboration and brainstorming, particularly on key challenges in the CRM domain. It fostered dialogue and encouraged a shared understanding of issues in an interactive manner."

Julie Hutton
Julie Hutton
CRM and Consumer Analytics Lead

When I came in, it was like “I belong to a particular company”, but now I know about how five more companies work, or how five more industries work, or how their CRM work.

Uzair Hamid
Uzair Hamid
Former Global Head of CRM, Rain

The community is always helping us get more insights in terms of what is happening in the market.

Renjith Krishna
Renjith Krishna
Head of Growth

It’s an experiential program and I was sure that I’ll be meeting a lot of intellectual people who want to learn something, who want to try new approaches to solve real-life problems.

Karan Gandhi
Karan Gandhi
Head Revenue - Wynk and Xstream
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Get your Invite now. Limited slots available

Get your Invite