A Data-Driven Course to Master User Retention
From laying the foundation to adopting measures for long-term sustenance, here’s a data-driven course to help you improve user retention.
Ratings: 4.4
6 Modules (1h 26m) 
Language: English
Level: Beginner
Certification
Gaurav is the co-Founder of Knit, an integrations platform that helps SaaS companies launch native integrations faster. In the past, he has led Growth and Retention Marketing at Licious, a D2C fresh meat and seafood brand, and been in Category Head roles at Cleartax and Housejoy.
Course Description
We all understand that retaining existing customers is more critical for sustained growth than just focusing on acquisition. But it can be daunting to try and improve retention when you’re staring at hundreds of millions of data points.
- Where do you start?
- What metrics should you measure to stay on track?
- What strategy do you need to improve retention?
In this ‘Retention 101’ course, Gaurav Bhawnani, co-founder at Superhumans.ai and former Head of Retention Marketing at Licious, breaks down his framework for tracking and improving user retention.
What you'll learn
What is retention
How does retention change for different industries
What are the different ways of measuring retention
How to identify the right metrics for your business
How to build a dashboard for tracking retention
How to improve retention
Downloadable Retention Overview Template
About #GROWTH Academy
#GROWTH Academy is a hub of free online courses designed to help digital marketers and growth enthusiasts learn the skills needed to drive growth for their businesses using MoEngage’s customer engagement platform. The courses cover a wide range of topics such as customer engagement, retention marketing, and mobile app growth.
Learn from experts across various industries through practical lessons, plenty of real-life examples and tons of resources and you will start to see results from day one.
#GROWTH Academy will allow you to step up your professional game and be prepared to score better projects.
Flexible Learning: #GROWTH Courses are designed for beginners and professionals, allowing learners to study at their own pace.
Tool Agnostic: No additional tools will be required for completing the course.
Interactive Learning: Assignments and assessment tools are built into all #GROWTH courses.
Certification: Each participant will be awarded a completion certificate at the end of the course.
Ratings: 4.4
6 Modules (1h 26m) 
Language: English
Level: Beginner
Certification
Gaurav is the co-Founder of Knit, an integrations platform that helps SaaS companies launch native integrations faster. In the past, he has led Growth and Retention Marketing at Licious, a D2C fresh meat and seafood brand, and been in Category Head roles at Cleartax and Housejoy.
