Customer Engagement Leadership Program

Brisbane

July 11, 2024

Brisbane - July 11, 2024

Save Your Seat

Live CLM workshop

About Customer Engagement Leadership Program(CELP)

Live in-person workshop on customer lifecycle management
Learn & Apply frameworks built by b2c growth leaders
Brainstorm your CLM strategy with industry peers
Proven format(200+ past participants globally!)

Get your Invite

Topics covered in the framework

Customer Lifecycle & User Journey

Onboarding & Activation

Reputation & Habituation

Churn management & Resurrection

Insights from Peers & Experts

Learn to approach customer engagement strategically. Get face time with industry peers and mentors.

Elevate your growth game

Learn the frameworks to make a meaningful impact to your product’s growth and build your growth muscles.

Join the community

Become a part of an exclusive group and tap into the expertise of the larger community when required.

Meet your Mentor

Jaypee Pulmano

Managing Consultant- Digital Alchemy

Jaypee Pulmano

Managing Consultant- Digital Alchemy

Jaypee Pulmano is an experienced CRM expert currently working with Digital Alchemy as a management consulting enabling multiple B2C brands better their customer engagement strategies and journeys!

The Workshop Experience

Before the workshop

Accepted participants get access to video based learning material

During the workshop

Participants apply the frameworks to specific CLM stages & problems
Small groups are formed and ideas are brainstormed with peers
Each group presents their best solutions, and feedback/inputs are gathered from the larger group
Upon completion, physical certificates are awarded (and digital copies for Linkedln!)

After the workshop

Participants network over drinks, food and conversations after an intense afternoon of learning and strategizing!

Testimonials

Don’t just take our word for it, here’s what CELP members are saying.

CELP Australia

Cohort Video

Get your Invite now. Limited slots available

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