Customer Engagement Leadership Program

Dubai

June 13, 2024

$140 $199

Dubai - June 13, 2024

Save Your Seat

Live CLM workshop

About Customer Engagement Leadership Program(CELP)

Live in-person workshop on customer lifecycle management
Learn & Apply frameworks built by b2c growth leaders
Brainstorm your CLM strategy with industry peers
Proven format(200+ past participants globally!)

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Topics covered in the framework

Customer Lifecycle & User Journey

Onboarding & Activation

Reputation & Habituation

Churn management & Resurrection

Insights from Peers & Experts

Learn to approach customer engagement strategically. Get face time with industry peers and mentors.

Elevate your growth game

Learn the frameworks to make a meaningful impact to your product’s growth and build your growth muscles.

Join the community

Become a part of an exclusive group and tap into the expertise of the larger community when required.

Meet your Mentors

Mukund Kabra

Vice President, Growth, Astra Tech(BOTIM)

Mukund Kabra

Vice President, Growth, Astra Tech(BOTIM)

Growth & marketing professional with 15+ years of experience in user, revenue & brand growth through Performance Marketing, Digital Media Planning, Ad-Tech, Growth Analytics, Data Science and Measurement & tracking.

Syed Zeeshan Ali

Regional Lead - MEP and TAG

Syed Zeeshan Ali

Regional Lead - MEP and TAG

Syed Zeeshan Ali is an experienced Project Manager with over a decade of experience across Canada and Pakistan. Notably, he successfully launched E-commerce and telesales in OLX Pakistan and managed high-value projects, including the implementation of the first on-premises cloud for Microsoft in Bhutan Telecom. His comprehensive expertise extends to product management, mobile apps, and he holds a CAPM certification from PMI, USA.

Akash Saxena

Head of Growth, Squatwolf

Akash Saxena

Head of Growth, Squatwolf

Akash is a 360 degree online marketing professional with 8 years of online marketing experience, especially in CRM, cross-channel digital marketing programs/campaigns, user engagement & user acquisition

The Workshop Experience

Before the workshop

Accepted participants get access to video based learning material

During the workshop

Participants apply the frameworks to specific CLM stages & problems
Small groups are formed and ideas are brainstormed with peers
Each group presents their best solutions, and feedback/inputs are gathered from the larger group
Upon completion, physical certificates are awarded (and digital copies for Linkedln!)

After the workshop

Participants network over drinks, food and conversations after an intense afternoon of learning and strategizing!

Testimonials

Don’t just take our word for it, here’s what #growth members are saying.

When I came in, it was like “I belong to a particular company”, but now I know about how five more companies work, or how five more industries work, or how their CRM work.

Uzair Hamid

Former Global Head of CRM, Rain

"Comprehending the hurdles faced and exploring solutions employed by other sectors was deeply intriguing. CELP provided a valuable opportunity to broaden my perspective and gain further insight."

Isamar Fontes

Data Platforms Lead

I learned how to build a habit through customer engagement, which was very interesting to me. This is the first time I’ve explored that.

Vibhav Gaur

Vice President - Digital Marketing

It was great to interact with people from different markets and get to understand the nuances of their customer engagement strategies.

Nilanjana Chatterjee

Data Analytics & Insights Director

The community is always helping us get more insights in terms of what is happening in the market.

Renjith Krishna

Head of Growth

"CELP offered an engaging platform for collaboration and brainstorming, particularly on key challenges in the CRM domain. It fostered dialogue and encouraged a shared understanding of issues in an interactive manner."

Julie Hutton

CRM and Consumer Analytics Lead

Get your Invite now. Limited slots available

Get your Invite