Building Loyalty in the Era of Unlimited Choices for Consumers

In this video:
00:00:00
Introduction
00:00:16
Deciding The Right Channels
00:11:00
Metric To Track For Growth
00:17:24
The Ideal Usecase For Retention With A Loyalty Program
00:25:05
Building Customer Segmentation For Loyalty
00:29:28
Growth Resources 
00:30:30
Working A price-sensitive Market 
00:35:06
Deciding On Your Retention Plan
00:00:00
Introduction
00:00:16
Deciding The Right Channels
00:11:00
Metric To Track For Growth
00:17:24
The Ideal Usecase For Retention With A Loyalty Program
00:25:05
Building Customer Segmentation For Loyalty
00:29:28
Growth Resources 
00:30:30
Working A price-sensitive Market 
00:35:06
Deciding On Your Retention Plan

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